App notification sound keeps resetting to default sound

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luckyluka1

Member
Mar 23, 2023 5 2 3 Visit site

Hello. I have a Samsung Galaxy S22 running Android 13. I have changed a few different apps notification sound to different preinstalled sounds and everything is fine except for one particular app. No matter how many times I change it, it keeps resetting back to the default sound. Since I only seem to have that problem with that particular app, I asked them. Of course, their response was "We are sorry, but we don't have that feature". Of course, help desk staff are never developer staff. Anyway, I was hoping somebody here has any great ideas on how to fix this issue. Besides changing phones, or not using that app or not changing the notification sound. Lol Thank you in advance.

B. Diddy

Senior Ambassador
Moderator Mar 9, 2012 166,560 6,257 113 Visit site

Welcome to Android Central! Can you tell us which app that is, so that someone here can test it out as well?

EDIT: Actually, no need to give us the name of the app, for privacy's sake.